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Company : Swanstaff Recruitment
Job Title : Customer Service and Sales Advisor
Job Category / Job Sector : Other Engineering
Job Reference : DAR/CSH/01
Job Description :
We are working on a fantastic opportunity for a Customer Service and Sales Advisor to join a reputable employer in Dartford on permanent full time basis..

This is a fantastic time to join a forward thinking, innovative and exciting workplace who have their employees and customers at the heart of everything they do.

Key Responsibilities;

? Providing a first class service and trying to deal with all queries in the first instance
? Listening to the customers? requirements and delivering an action path to create the right outcome for the customer, creating excellent customer solutions
? Take ownership of own workload and ensuring customers? accounts are resolved
? Dealing with and resolving customer complaints
? Maintaining a high level of quality by operating within company and regulatory requirements
? Recording updates on customers? accounts
? Liaising with internal departments to ensure customer service is always prioritised
? Updating the in-house CRM system
? Live the company?s values and ensure that these are demonstrated to very customer on every call

To be considered for this role you will need;

? A pro-active mind set with the ability to take responsibility of your own work
? A customer focused attitude
? An ability to adapt the company?s key values and ensure these are displayed on every customer interaction
? Must drive due to location

Ideal candidates will have the following;

? Previous experience of working in Customer Service is beneficial
? Excellent telephone manner
? Strong listening skills and a customer service focussed approach
? Good I.T. skills

In return you will receive;

? Opportunity to work for a nationally recognised and highly reputable company
? First class training provided

Interested in this role? Apply online today and we?ll be in touch!

Looking for a tool to help you with your job search?
Download the Swanstaff APP now for all our latest vacancies, career advice and more!

We are an equal opportunities employer.

Skills :
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 18500  To: 18500 per year
Other Information
Min. Qualifications : Unspecified
Min. Experience (Years) : Unspecified
Job Location : Dartford - England - South East
Post Date : 08 Jan 2018
Note: Only Registered Jobseekers Can Apply For This Job.   Please click here to register
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