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Company : Swanstaff Recruitment
Job Title : Children's Centre Manager (Qualified Social Worker)
Job Category / Job Sector : Acoustic Engineering
Job Reference : Contact Centre Manager4d
Job Description :
Job Title: Children & Family Contact Centre Manager (Qualified Social Worker or Degree in relatable field)
Location: Bedford - MK42 9AX
Salary: £30,000 - £35,000

About us:
We are proud to have managed the Children & Family Contact Centre, in Lambeth, on behalf of Lambeth Borough Council since 2012, since then we have been able to take over an addition 5 Centres on behalf of other local authorities all over the UK.

Due to internal movement we are now actively seeking a Qualified Social Worker (or Degree equivalent) to join the team as a Children & Family Contact Centre Manager for our Bedford Centres.

We are a ?Sunday Times Top 100 Company to Work For?, a ?Gold Standard? Investor in People, the first 3 time award winner at The Kent Excellence in Business Awards (?Large Business of the Year?, ?Employer of the Year? & ?Entrepreneur of the year? for our CEO Stephen Rogers) and we were recently listed in ?The Recruiter Fast 50, 2016?.

We also manage the day to day operation of the Children & Family Contact Centre?s on behalf of 4 other Local Authorities, across the UK. (Coventry, Greenwich, Lambeth and Cardiff)

We encourage an informal & relaxed working environment and we love to celebrate and share success, so we hold regular social events and we look for any excuse to dress up or does something fun for charity.

As a Manager at Swanstaff you will receive our Executive Management package which includes:

? Healthcare, Eye care and Private dental care
? Discounted Gym membership, Flights and Hotels (+ many more)
? You will never work a Birthday again! Extra holiday is given to insure this.

About the Role:

You will manage the complete co-ordination of supervised contacts within the Lambeth Children & Family Contact Centre. Your duties will include, but not be limited to:

? To manage all centre staff effectively with regards to staff punctuality, productivity, report return times, supervisions and appraisals, managing holiday rotas etc.
? To oversee the daily workload of the Supervised Contact division, matching workers to contacts and ensuring all work is covered.
? To maintain and develop relationships with Local Authorities, social workers and service users whilst ensuring contact demands are met.
? To ensure the centre is a safe environment to work in and visit.
? To conduct Safeguarding (Warner) interviews with candidates where required.
? To ensure the content of reports submitted by Supervised Contact Workers, is quality assured addressing any issues identified by these reports to the relevant channels.
? To write and deliver training sessions for service staff as required, upon request of Divisional Manager or Compliance Team.
? To follow Swanstaff and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety.

You?ll be rewarded with a role in an innovative, unique and extraordinary company working with a dynamic, ambitious and fun team. We play as hard as we work and reward our employees for their achievements.

Our core values reflect how passionate we are about what we do and are at the centre of how we operate as a business.

? Believe that nothing is impossible
? Treat all with respect
? Exceed expectation
? Create opportunities

If you share our passion and motivation for Children and Families then please contact Lucy Sutton on 01322 473 157, today!

We are an equal opportunities employer.

Skills : Children's Centre Manager
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 30000  To: 35000 per year
Other Information
Min. Qualifications : Unspecified
Min. Experience (Years) : Unspecified
Job Location : Bedford - England - South East
Post Date : 06 Dec 2017
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